Our services

Mediation

Confidential Islamic mediation for couples and families — in-marriage, separation, and pre-Talaaq.

Apply for Mediation

What is Islamic mediation?

Mediation is a guided process of dialogue and reconciliation, facilitated by an impartial, trained mediator. The Quran strongly encourages the seeking of resolution before any permanent separation. ShiaJamaat offers a confidential, dignity-led mediation service for couples and families navigating difficult situations.

Types of mediation we offer

For husbands and wives — apply via the form

In-Marriage Mediation

For couples still living together who wish to resolve conflicts and strengthen communication before matters escalate.

Separation Mediation

For couples who have separated and wish to explore reconciliation or reach an amicable agreement on arrangements going forward.

Pre-Talaaq Mediation

A required step before initiating a Talaaq petition.

For families — enquire via the Contact Us form

  • Parent and Child Relationship Mediation — addresses conflicts and fosters understanding between parents and children.
  • Sibling Relationship Mediation — provides a neutral platform to resolve sibling disputes.
  • Relatives Relationship Mediation — assists extended family members in resolving interpersonal difficulties.

Before you apply — what to prepare

  • Your full name and contact details.
  • The full name and contact details of the Respondent.
  • A brief written account of the situation and the outcome you are hoping for.
  • Confirmation that no injunctions or court orders are in place against either party.
  • A credit or debit card to pay the registration fee.

What happens after you apply?

1

Acknowledgement

Your application and registration fee are received and a confirmation is sent.

2

Verification

Our team reviews and verifies the information provided.

3

Respondent contacted

The Respondent is informed of the mediation request and invited to participate.

4

Consent to proceed

Mediation can only proceed if both parties agree. If the Respondent declines, you will be advised on available options.

5

Case assessment

Once both parties consent, our team assesses the background and nature of the situation.

6

Mediator assigned

A suitable mediator is assigned based on the nature of the case.

7

Sessions begin

A structured plan is agreed and both parties are informed of all arrangements before sessions begin.

Confidentiality: All matters discussed during mediation are treated with the strictest confidence. Records are maintained internally for case management only and are not disclosed to either party.

Help & information

Frequently asked
questions

Can't find your answer here?

View all FAQs

Contact us

Confidentiality & Records

Yes. All matters discussed during the mediation process are treated with the strictest confidence. ShiaJamaat is committed to providing a safe and trusted space where both parties can speak openly, with the assurance that all proceedings are conducted with dignity, respect, and discretion.
Records and notes relating to mediation sessions are maintained solely by ShiaJamaat for internal case management purposes. These records are strictly confidential and exist to support the integrity of the process. They will not be used against either party in any capacity and are not available for disclosure to the parties involved.

Outcome & Duration

The duration varies from case to case and depends largely on the responsiveness and cooperation of both parties. Some matters may be resolved within as little as two weeks, while more complex situations may take considerably longer.

We kindly ask all parties to respond promptly to any correspondence from our team, as delays in communication will inevitably extend the process.

The outcome of mediation is entirely dependent on the willingness and cooperation of both parties. ShiaJamaat and its mediators will facilitate the process with fairness and impartiality; however, we are unable to compel or guarantee any specific outcome.

A sincere commitment from both sides gives the best possible chance of reaching a resolution that is just and agreeable to all. We make du'a that Allah (SWT) eases your matters and guides all parties towards a peaceful resolution.

Registration Fee

The registration fee of £20 is a gesture of commitment. It confirms that you are approaching this process with sincerity and a genuine desire to find resolution. Mediation is a serious undertaking, and the quality of its outcome depends greatly on the willingness and readiness of all involved.

This fee is non-refundable and goes solely towards the operational costs of the service.

Depending on the nature and complexity of your case, additional costs may arise as the process progresses. Our team will communicate any such requirements clearly and in advance, so that all parties are fully informed before proceeding.

The Process

Once your application and registration fee have been received, you will be sent a confirmation acknowledging that your case has been logged and is under review by our team.
Yes. Our team will review and verify the information provided in your application to ensure all necessary details are in order before any further steps are taken.
Once your application has been verified, our team will contact the Respondent — using the details you have provided — to inform them that a mediation request has been submitted and to invite their participation in the process.
Mediation can only proceed with the consent of both parties. If the Respondent declines or does not respond within a reasonable time, our team will inform you and advise on the options available to you at that stage.
Once consent is received from both parties, our team will carefully assess the background and nature of the situation. A suitable mediator will then be allocated to the case, and both parties will be informed of the arrangements before any sessions begin.